Position Title: Director of Facilities
Department: Facilities
Reports to: Deputy Director
Position Status: Full Time, Salaried Exempt, At Will (Onsite)
The Director of Facilities is responsible for overseeing the effective, efficient and safe maintenance and operation of the ICA’s three facilities (Seaport Museum, the Watershed and Seaport Studio). The ICA’s 65,000 square foot Seaport Museum is an architecturally acclaimed building designed by Diller, Scofidio + Renfro and completed in 2006, supporting an annual visitation of 300K people.
This position provides the management, direction and planning to ensure the museum environment supports the climate requirements of artwork while maintaining a safe, functional, and comfortable space for visitors, staff, artists and constituents. The Director of Facilities will play a critical role in maintaining HVAC systems and the building infrastructure, preparing annual budgets and facilities plans and identifying long-term capital projects. The Director of Facilities will provide guidance and planning for large-scale building improvement projects and identify future facility needs based on the museum’s programmatic vision.
The Director of Facilities will oversee a facilities team consisting of staff, consultants and vendors, and will supervise the Facilities Manager. The Director of Facilities and the facilities team works closely with the ICA Security, Visitor Services and Curatorial Departments. This position reports to the ICA’s Deputy Director.
The position requires an onsite presence of five days a week, with weekend and after-hours emergency response coverage as required.
The Director of Facilities contributes to a culture of collaboration, community, and respect while embodying the principles of ICA’s Quality of Service and centers the work of Diversity, Equity, Accessibility, Inclusion, and Belonging in all areas of their work.
Working at the ICA
- All ICA employees are required to reside in Massachusetts and within a reasonable commuting distance from our Seaport location as of their first day of work.
Responsibilities:
- Facility Operations & Maintenance: Oversee the daily cleaning, operation, maintenance, and repair of building systems and spaces including lighting, plumbing, electrical and other mechanical infrastructure to ensure smooth, efficient, and safe operations. Develop and implement preventive maintenance schedules to reduce downtime, extend equipment life and ensure systems are operating in an effective and efficient manner. Develop and implement creative solutions within the budgeted resources provided.
- Building Environment: Oversee all aspects of the building’s HVAC systems (Seaport Museum and Watershed) and Building Automation System (Seaport Museum) including hands-on monitoring, addressing fluctuations with systems as needed, and overseeing equipment repairs and adjustments with contracted vendors. Responsible for maintaining museum temperature and humidity levels critical for art preservation in compliance with museum industry standards and collaborating with Senior Registrar on requisite data reporting.
- Budget & Financial Management: Working with the Deputy Director, prepare the Facilities Department annual budget. Track expenses, manage costs, and ensure projects are completed within financial constraints. Procure, negotiate and manage vendor contracts and service agreements.
- Team Leadership & Development: Attend staff meetings, representing the Facilities Department. Hire, train, and supervise facilities staff to ensure high performance, accountability, and professional growth. Foster a culture of teamwork and service excellence. Work cross-departmentally to ensure that the building environment supports exhibitions, events, programs, and a positive visitor and staff experience
- Customer Service & Stakeholder Support: Serve as the primary point of contact for facility-related concerns, providing responsive service and collaborating with internal stakeholders to address needs effectively.
- Special Event Support: Oversee coordination of facilities team with event planners to ensure that event spaces are prepared and restored to their original condition and layout post-event. Assist with the setup and breakdown of museum events, including arranging tables, chairs, and other equipment as specified by event plans, as needed.
- Regulatory Compliance & Safety: Ensure facilities meet all local, state, and federal regulations, including compliance with building codes, occupancy permits, OSHA standards, ADA requirements and Chapter 91 Management Plans. Conduct and document monthly/quarterly/annual inspections, testing and maintenance of ICA buildings, building systems and equipment to identify issues and schedule appropriate work.
- Storm, Emergency Preparedness & Risk Management: Ensure plans and communication protocols are in place to minimize the impact of storms, natural disasters, and/or power outages at all three museum sites. Create and maintain emergency response plans for facility-related incidents. Working collaboratively with the Director of Security and Safety, respond promptly to emergencies and oversee risk mitigation strategies to protect people and property.
- Project Management: Working with the Deputy Director, plan and oversee construction, renovation and improvement projects, hire and manage consultants for space expansion, improvements, and space repurposing efforts.
- Sustainability Initiatives: Develop and implement sustainability programs to reduce energy usage, manage waste, and promote environmentally friendly practices.
- Space Planning & Utilization: Optimize the use of space to meet organizational needs, managing layouts, office moves, and workspace reconfigurations.
- Records Management: Maintain accurate and comprehensive records of all building drawings, improvements, repairs, preventive maintenance, building/equipment warranties and equipment purchases.
Qualifications:
- Minimum of seven years’ experience as a Facilities Manager or Director, with a focus on HVAC and automated building control systems, preferably in a museum, cultural institution, or similar environment with a focus on climate control and collections management.
- Degree in Facilities Management, Engineering, or related field.
- Previous experience managing a team of individuals, vendors, assigning tasks, providing feedback, resolving conflicts, and ensuring department goals are achieved.
- In-depth knowledge of HVAC equipment, systems design, and operational procedures.
- Strong understanding of building codes, safety regulations, and environmental control requirements specific to art conservation.
- Strong budget preparation and tracking skills.
- Experience with preparing long term facility plans and budgets preferred.
- Project management experience, including managing project budgets, timelines, and multi-disciplinary teams.
- Excellent leadership and interpersonal skills with a collaborative approach to problem-solving.
- Strong communication skills, both written and verbal, with the ability to work across departments and with external vendors and contractors.
- Familiarity with sustainability practices and energy-efficient technologies is highly desirable.
- Ability to adapt to a dynamic, fast-paced work environment while ensuring high standards of care and operational efficiency.
- Familiarity with federal, state, and local regulations and safety practices. OSHA 10 certification preferred.
- Proficiency in MS Office skills, SharePoint, Word, Excel, and PowerPoint; capacity to learn relevant software and database applications as needed.
- Ability to be on-site during emergencies or when immediate attention to building systems is required.
- Must be able to exchange accurate information with visitors, staff, departments, and with diverse and multigenerational guests
Physical Requirements:
- Ability to lift 50 lbs., work on a ladder and operate mechanical equipment.
- Ability to climb stairs if elevators are unavailable
- Staff in this position use and/or operate a hand-held radio for communication. Possess mobility to work in an office setting and use office equipment; move about throughout the museum locations, and travel offsite to different locations
- Ability to see, listen and talk for extended periods in person, over the telephone and computer, and understand printed materials
This is not necessarily an all-inclusive list of position-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
The ICA offers an excellent benefit package that includes health, dental and vision insurance, disability/life insurance, flexible spending accounts, 403(b) retirement plan, and paid time off.
Starting Salary: $140,000 Annual
Starting compensation is based on meeting minimum qualifications.
Each ICA position has a job grade based on the position’s evaluated job responsibilities, required education and experience, needed skills to perform the job, and professional knowledge.
The position’s grade and respective compensation range is determined by the position’s overall responsibilities, including decision making, supervisory/management requirements, resource management and budgeting duties.
Compensation is ultimately determined by the scope of the position and responsibilities, the candidate’s relevant experience, and internal equity, with starting salaries typically falling in the lower half of the compensation range.
How to Apply:
Interested candidates should send a resume and letter of interest to jobs@icaboston.org. When applying, please include “Director of Facilities” in the subject line.
The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).
Other Locations:
Seaport Studio
100 Pier 4 Blvd, Second Floor
Boston, MA 02210
ICA Watershed
256 Marginal Street
Boston, MA 02128
The ICA values building a pluralistic workforce to foster a culture of collaboration, community and respect. We are committed to hiring talented, creative and qualified candidates from all backgrounds.
As an Equal Opportunity Employer, the ICA is committed to being a diverse and inclusive workplace. We are dedicated to fair employment practices for all individuals, adhering to all non-discrimination laws. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
To request reasonable accommodation (as defined by the ADA) to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.