The Institute of Contemporary Art/Boston is seeking a Manager of Staff Engagement to join the newly created Culture and Equity department. This role will be responsible for promoting a culture of continuous learning by creating, supporting, and deploying strategies to enhance people, processes, and performance that further the ICA’s goals of an inclusive and equitable work environment. The Manager of Staff Engagement will have a focus on internal communications and the development and implementation of a robust employee engagement strategy to provide employee training and leadership development programs within the organization under the supervision of the Senior Director of Culture and Equity. The Manager of Staff Engagement will also support the Human Resources function within the Culture and Equity department.

The Manager of Staff Engagement contributes to a culture of collaboration, community, and respect centered on Diversity, Equity, Accessibility, Inclusion, and Belonging (DEAIB) and will maintain a productive, high-performance and collaborative work and team culture.

Working at the ICA

  • All ICA employees are required to reside in Massachusetts and within a reasonable commuting distance from our Seaport location as of their first day of work.
  • The ICA offers the flexibility of a hybrid work week, which averages two to three days a week onsite for employees who are eligible to work remotely (subject to change, and at managers discretion).


Staff Engagement

  • Plan, implement, and administer an employee training and leadership development program including:
    • Research and identify training and learning opportunities for staff at all levels
    • Administer the review and procurement of training partners and programs, ensuring inclusion and equity.
    • Manage the scheduling and communication around training opportunities with supervisors and staff.
    • Conduct audits of training partners to ensure quality, appropriateness, and budget considerations.
    • Maintain records of activities, participant progress and program effectiveness.
  • Oversee the ICA’s cohort model of learning and institutional communications, working with the Senior Director of Equity and Culture to run triannual meetings of each group.
  • Create internal communications to ensure staff awareness of opportunities, benefits and learning resources.
  • Partner with the Chief of Staff and Governance on belonging initiatives and staff events.
  • Stay abreast of current trends and innovative tools and methods around employee growth and leadership development.
  • Other projects in partnership with Senior Director for Culture and Equity and Associate Director of HR

HR Administration & Support

  • Assist with the recruiting and hiring process, including scheduling interviews, tracking applicant and candidate process, and reference checks. Provide back up support for CORI check processing when needed.
  • Assist with new hire onboarding and orientations, and assist with off-boarding documentation and scheduling exit interviews.
  • Assist with new hire and annual performance review processes.
  • Serve as primary backup for payroll processing. Provide HRIS administration support to maintain accuracy of data and produce reports.
  • Coordinate internship program, to include communicating with prospective and current interns, partners and intern supervisors; facilitate learning opportunities for interns.


  • Bachelor’s degree in human resources, organizational development, business management, psychology, or related field and experience.
  • Prior experience designing, leading and implementing employee development and engagement programs preferred.
  • Exceptional attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Strong presentation skills.
  • Ability to design and implement effective training and development. 
  • Adept with a variety of multimedia training platforms and methods.
  • Ability to evaluate and research training options and alternatives.
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Ability to work collegially, professionally and collaboratively with a diverse group of constituents including staff, Boards, artists, volunteers, visitors and vendors.
  • Must be proficient in Microsoft Office Suite.
  • Ability to occasionally work outside of the ICA’s business administrative hours, when necessary

Physical Requirements

  • Prolonged periods of remaining stationary such as when working on a computer.
  • Must be able to lift up to 15 pounds at a time.
  • Ability to move about in the office to access file cabinets, printer, and other office equipment.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The ICA offers an excellent benefit package that includes health, dental and vision insurance, disability/life insurance, flexible spending accounts, 403(b) retirement plan, and paid time off.

Starting Salary: $65,000 annual

Starting compensation is based on meeting minimum qualifications.

ICA Compensation

Each ICA position has a job grade based on the position’s evaluated job responsibilities, required education and experience, needed skills to perform the job, and professional knowledge.

The position’s grade and respective compensation range is determined by the position’s overall responsibilities, including decision making, supervisory/management requirements, resource management and budgeting duties.

Compensation is ultimately determined by the scope of the position and responsibilities, the candidate’s relevant experience, and internal equity, with starting salaries typically falling in the lower half of the compensation range.

Interested candidates should send a resume and letter of interest to When applying, please include “Manager of Staff Engagement” in the subject line.

The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations

Seaport Studio, 100 Pier 4 Blvd, Second Floor, Boston, MA 02210

ICA Watershed, 256 Marginal Street, Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact or 617-478-3171.